Tools such as __________ help the firm focus on its core competencies as the source of its competitive advantages.

Competitor analysis focuses on:

__________ can be viewed as the capacity to take action.

Buyers are powerful when:

Outsourcing is the:

Capabilities typically come from:

According to the five forces model, an unattractive industry would include all of the following characteristics EXCEPT:

Compared to tangible resources, intangible resources are:

Because firms combine tangible and intangible resources to create capabilities:

Suppliers are powerful when: