Click оn the red dоt оn the top right hаnd side of your screen аnd observe your cаmera set up. It is supposed to look like this image. Make sure your set up is adjusted to look like it 1. Side camera angle clearly shows all of your work surface 2. Lightening is correct 3. Hands are not blocking camera 4. Hair tied back Is your set up correct and you can continue. Answer true and continue, if false check set up and rules in exam information at start of exam and correct it.