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SPCH 1321 Exаm 2 Multiple chоice - 2 pоints ________ 1. Cоercive power is а function of A. а person's job title. B. the punishment a person can impose. C. a person's intelligence. D. the degree to which a person is respected. ________ 2. Which type of virtual meeting involves the exchange of typed messages in real time? A. teleconference B. online meetings C. videoconference D. digital listserve ________ 3. Which of the following general purposes would a salesman have when giving a presentation to influence a customer to buy a product? A. to inform B. to persuade C. to manipulate D. to entertain ________4. Which of the following forms of support explains the unfamiliar by comparing it to the familiar? A. example B. story C. statistic D. analogy ________ 5. What type of delivery style mentioned in the textbook is carefully planned and well rehearsed but is not delivered word for word? A. manuscript B. extemporaneous C. memorized D. impromptu ________ 6. When giving an explanation of a complicated concept or process, you will usually be most successful when you A. compare your topic with one already familiar to the audience. B. give a long, detailed explanation. C. mention each point only once to avoid confusion. D. use technical language to build your credibility. ________ 7. A presentation that attempts to generate enthusiasm is a A. motivational speech. B. goodwill speech. C. sales presentation. D. proposal. ________ 8. If you use reasoned arguments in an attempt to persuade an individual into action, which of the following tactics would you be using? A. coercion B. persuasion C. manipulation D. propaganda ________ 9. According to the text, which of the following is NOT a requirement of making a group a team? A. shared goals B. directive leadership C. unified commitment D. competent team members ________ 10. Your text says visual aids serve all the following functions EXCEPT A. highlight important information. B. provide entertainment. C. show how things look. D. show how things work. E. show how ideas or objects relate to each other. True/False - 2 points ________ 1. According to the textbook, a group can consist of only two people. ________ 2. Meetings that function only as ritual activities are a waste of valuable time. ________ 3. Research has confirmed that speakers can become more effective with training. ________ 4. The standard format for a presentation to a business audience in the U.S. or Europe is: introduction - body - conclusion. ________ 5. Visuals should not be used to illustrate complicated statistics. ________ 6. You should avoid telling stories in an informative speech because the audience will only want to hear facts. ________ 7. While memorizing an entire presentation is not advisable, memorizing key passages is often a good idea. ________ 8. To dress effectively for presentations you should always wear formal attire. ________ 9. Emotional appeals are always more effective than logical appeals. ________ 10. When you are introducing a speaker, keep your introductory remarks quite brief. Vocabulary - 2 points 1. Team - 2. Agenda - 3. Pictogram - 4. Video conference - 5. Transition - 6. Toast - 7. Disfluencies - 8. Bar graph - 9. Report - 10. Fallacy - Short answer - 5 points List the seven steps in the systemic problem solving (reflective thinking) method. List four types of visual aids. Essay 1 - 10 points Write the outline format discussed in the text. Include all the parts and devices. Do not write a sample outline. Essay 2 – 10 points List and define the four patterns of organization for persuasive speeches. This is from the book. Essay 3 – 10 points List, define and give the organization of the main points for the three types of persuasive speeches. This is from the book.