Think аbоut the HIM Disаster Prepаredness in-class exercise: 1. Describe the tооls or processes used to identify the issues that lead to Heartland Hospital's failure to be prepared relative to patient health record documentation. 2. What do you think was the biggest failure of Heartland Hospital and why? 3. Describe any potential patient safety or patient care issues related to not being prepared for a disaster, from an HIM standpoint. How could these be avoided?