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A cоmpаny аpplies LDA tо оnline product reviews аnd finds that one topic includes words like "refund," "return," and "defective." What is the best business response to this finding? A) Investigate product quality issues and improve return policiesB) Assume these complaints are from a small group of dissatisfied customers and ignore themC) Increase marketing efforts to counteract negative sentimentD) Reduce customer service interactions to minimize complaint volume Answer: A) Investigate product quality issues and improve return policies Explanation: LDA helps businesses identify recurring customer concerns. If a clear theme around returns and defects emerges, the company should investigate root causes (e.g., product flaws, misleading descriptions) and refine return policies to improve customer satisfaction. Ignoring complaints (B), focusing on marketing (C), or reducing customer service (D) would fail to address the core issue.