Some communities offer financial and other incentives to attract new businesses.

At the break-even point, total profit is one

Job enrichment involves giving workers increasing level of responsibility, which is why they feel enriched.

The behavior of waiting in line, growing impatient, and leaving the line is called Balking.

Forecasting for an individual item is less difficult than forecasting for a number of items.

The average number of customers waiting (in line or in the system) is a metric for evaluating waiting line performance.

Forecasts based on judgment and opinion do not include: 

Trends move the time series in a short-term direction.

Design capacity refers to the minimum output rate that can be achieved under ideal conditions.

According to Little’s law, for stable systems the average number of customers in line or in the system is equal to the average customer arrival rate multiplied by the average time in line or in the system.