After reviewing sales reports, Elena, a sales manager, sees that sales representatives were not meeting their sales targets. She realized that the number of customers assigned to each sales representative was too much and did not allow each sales representative sufficient time with each customer. She decided that she needed to hire at least two more sales representatives. Elena is performing the management function of ___.

Sujata works for RLB financial services, a mortgage company. The company has opened a new branch in a developing country and Sujata has been assigned the task of identifying all kinds of risks the company might face in that country. She identifies several possible events such as political unrest, ethnic riots, and natural calamities that would endanger the business continuity of the organization. She makes plans to deal with each of these events. Sujata is involved in the process of ___.

Which of the following is an example of a process innovation?

Simon, an Alberta-based physician, was recently asked for his opinion on the state of the Canadian healthcare system. He explained that while it certainly isn’t perfect, it’s the best way he knows to ensure the larest number of people possible receive needed access to healthcare.Which of the following ethical views appears to support Simon’s assessment?

A CEO of an airline contacted the CEO of her competitor to discuss raising airfares on their competing money-losing routes. The government agency that regulates the industry alleges that this was an illegal attempt to monopolize airline routes. According to your textbook, the CEOs would be considered what type of manager?

CNOOC’s $1Discuss the implications of globalization for management and organizations. billion investment in Nexen, a Calgary oil and gas producer, is China’s largest-ever successful overseas investment. Chinese state-owned firm CNOOC Ltd. is now officially in control of Nexen Inc. CNOCC’s investment is characterized as a(n)

In recent times, cruise ship companies are reporting the need to significantly reduce rates, while putting together vacation packages which ultimately result in lower margins for firms operating in this industry. Such a move reflects industry-wide responsiveness toward which consideration within the general business environment?

After evaluating the current sales of PCs in relation to the desired sales, Rehan, the marketing manager at Alfalah Inc., generates alternative campaigns that may affect the PC’s expected sales. He identifies, for each campaign, things that may help or hinder progress toward the company’s objectives. Rehan is currently in which phase of the planning process?

The Government of Drewtopia introduced a new program whereby all its business enterprises will adopt “green values,” and minimize and recycle its waste disposal. Which of the following conditions has the government taken care of by this decision? 

Birds Unlimited has met its objective to achieve a 20% increase in profit over last year through the introduction of new products and services. The company has met its