A medical assistant preparing a referral letter should:

Handling communication with a bilingual patient means:

What is the function of therapeutic communication?

Which behavior demonstrates cultural sensitivity?

The term scope of practice refers to:

Which statement demonstrates cultural humility?

Effective use of humor in communication should be:

Professionalism in medical assisting includes all EXCEPT:

I will or have purchase(d) the required CAPSIM Foundation simulation code/software and will or have access(ed) the website and confirmed that it is operating for me and that I am ready to start working on it.

I understand that I must participate: in the group work for every round in the simulation, attend all virtual team meetings, communicate with my team members via email or text or both, and participate in the development of the final presentation. If I fail to accomplish these items, I will not be allowed to pass this course.