V.   Skriving. (35 poeng totalt)

Tidsuttrykk. Skriv inn tidsuttrykket. Fill in the correct time expression. Vi pleier å reise til Florida [tidsuttrykk1] (during vacation). Jeg må jobbe [tidsuttrykk2] (tomorrow). Hva skal du gjøre [tidsuttrykk3] (this weekend)? Jeg leser på biblioteket [tidsuttrykk4] (during the evening). Hva skal du gjøre [tidsuttrykk5] (this evening)? Jeg skal stå på slalåm [tidsuttrykk6] (this winter). Jeg jobbet hele dagen [tidsuttrykk7] (on Saturday). Hva spiste du til frokost [tidsuttrykk8] (this morning)?

Lytteforståelse B. Svar på spørsmålet. Lytt til spørsmålet og skriv svaret i en helsetning (Listen to the question and write the answer in a complete sentence below) (4 poeng)

I. Lytteforståelse

The first step in processing incoming mail is to ________ it.

Underlining key points and writing reminders or suggested actions in the margin when reading incoming mail is called ________.

The initial function of a marketing information system is ________.

Which of the following is part of the microenvironment of a company’s marketing environment?

What is customer relationship management (CRM)? What are the functions of CRM? How do firms benefit from CRM systems? Provide Details.

When marketers want to promote their products and services through word-of-mouth influence, they typically begin by ________.