According to Dr. Avedis Donabedian, what is the most important prerequisite to ensuring a healthcare organization will be high-performing?

True or False: Evaluating the appropriateness of physicians’ clinical decisions when caring for hospital patients is the responsibility of the organized medical staff.

True or False: Skilled nursing facilities often conduct concurrent reviews to determine whether a patient’s condition warrants admission to the facility.

Which part of the ear has mechanoreceptors that are responsible for detecting when your head shifts positions for your sense of equilibrium?

TRUE/FALSE: Neurons are some of the longest-living cells, and can last your entire lifetime.

Which neurotransmitter makes you feel good?

Patients in an urgent care clinic have expressed concerns about long wait times to see a physician. The clinic manager initiates an improvement project and starts by setting a performance goal. What information should the manager use to set this goal?

True or False: Healthcare organizations DO NOT use performance comparisons with other organizations to set performance targets.

The hospital respiratory therapy department is conducting a Six Sigma project for the purpose of reducing the incidence of missed treatments. The department’s medical director asks staff members to identify process changes that will result in fewer missed treatments. What qualitative improvement tool could the director use during this brainstorming session to narrow down potential solutions to those most likely to be successful?

How can you tell for sure that someone is dreaming while they’re asleep?