For managers, one the most perplexing features of health care organizations is that they frequently exhibit ____ behavior.

Health care concerns shared by the United States, China, and India include concerns over ____.

An example of an appropriate way to deal with an alliance problem is ____.

The ____ of 1986 is designed to prevent institutions from denying care to anyone seeking emergency medical treatment, regardless of citizenship, insurance status, or ability to pay.

What is one issue that health care organizations must address in order to create and deliver value?

The flow of patients out of their country to obtain ____ raises ethical questions, especially about efficacy and safety.

Performance outcomes in health care are classified into three major categories: (1) patient-related, (2) staff-related, and (3) ____.

____ innovation, such as teleradiology, can change the landscape of health care across national borders.

____ workers are health care providers who have received less training and have a more restricted scope of practice than professionals.

The first and most basic expected outcome of alliances refers to financial performance and addresses the issue of whether the alliance is primarily conceived for cost reduction or ____.