The decision-making process should ideally begin with:   A.  generating a single solution or option.   B.  stating clearly and specifically what you want the end result to be.   C.  gathering information and researching on the issue at hand.   D.  evaluating the available options based on hypothetical factors.

Who among the following are leaders who focus their energy on helping others improve their performances and achieve goals A. coaches B. limited partners C. whistleblowers D. facilitators

A team has the option of choosing between two approaches. The facilitator suggests that the team can try both approaches and asks the team members to choose the one that they want to try first. This illustrates the facilitative intervention approach of:   A.  avoiding process battles.   B.  enforcing process agreements.   C.  playing dumb.   D.  checking for agreement.

Which of the following is NOT an effective practice when making decisions?   A.  Using a weighted average decision making technique to prioritize outcomes   B.  Being nonjudgmental in generating options   C.  Using scenario planning to evaluate available options   D.  Considering one single alternative or solution throughout the process

_____ teams are typically required to coordinate their work by setting their own norms and making their own planning schedules without ongoing direction from a supervisor or manager.   A.  Cross-functional   B.  Self-maintained   C.  Task force   D.  Process improvement

Groupthink, as a self-limiting team behavior, is more likely to occur when:   A.  a person expects a specific task to be done by someone else in a team.   B.  a team member believes that all team activities are a waste of time due to one or two bad experiences as a team.   C.  a team feels pressure to perform with the imminent approach of a deadline.   D.  there is a sense of shared responsibility that breeds a feeling of invincibility.

The feedback factor should be avoided when evaluating the richness of information in any media. 

_____ is best described as a process by which several possibilities are considered and prioritized, resulting in a clear choice of one option over others.   A.  Benchmarking   B.  Decision making   C.  Delegating   D.  Pattern recognition

Identify a true statment about good coaches A. They encourage personal conflict to promote creativity B. They focus on the personality on the ones involved C. They believe in blaming the person rather than the process D. They attend to both personnel an organizational needs

Team leaders who function more like coaches than managers facilitate the development of more participative, motivated teams.