Speed refers to the length of your order cycle. Consistency means you deliver on time every time. That is, you are reliable. Agility means you are fast because you do things the same way all the time.

Customer’s service expectations vary depending on their current situation

Hausmeister: Sofort stehen bleiben! Sie da… Halt… stehen bleiben! Sie sind ­­­­­­­­[1]! Stehen bleiben, verdammt noch mal!

Of the company supply chainmetrics, which of the following is of most interest to top management?

While logistics costs as a percentage of GDP have declined in the US, total logistics expenditures are increasing.

Transportation management systems require extensive investments in hardware and software for companies to realize their benefits.

Only major world capital cities see significant traffic congestion that hinders productivity.

Regarding ecommerce, since you don’t actually visit the store and see an empty shelf, online retailers can “hide” stockouts by transshipping a product from a distant DC or drop shipping the product from the supplier.

Using a __________ to achieve more optimal loads and transportation plans can help save money and time.

The definition of logistics provided by CSCMP includes which of the following?