Provide two examples of a closed question.  

Natasha is driving by the scene of an accident when she hears Monica screaming for help and sees Monica trying to crawl away from her car, which is on fire.  Does Natasha have a legal duty to call 911? Why or Why not?

__________ are essential to an empathic relationship. 

Vocal tones can change the meaning of a sentence without changing the words. 

Benjamin Franklin’s problem-solving model emphasizes the importance of the empathic relationship.

The skills of the Basic Listening Sequence (BLS) must be used in a specified sequence in order to be useful to the interviewer and make sense of the client conversation.

The first task in eliciting and reflecting feelings is to _________ key emotional words expressed by the client.

The most immediate and potentially powerful tense for a reflection of feeling is:

Reflecting feelings is central to every helping professional.

Reflections of feeling in the past tense tend to be more useful for reflecting feeling.