Price elasticity magnitudes are lower for durable goods than for other goods.

Contracts are always sufficient to govern supplier transactions and prevent supplier opportunism.

Risk and gain sharing can offset price reductions that customers request.

In the buying center, several people can occupy a given role such as user or influencer, and one person may play multiple roles.

Because of selective retention, we are likely to forget about the good points of competing products.

When consumers evaluate the risks associated with a purchase, only real risks with a high likelihood of occurrence should be considered.

Companies are increasingly reducing the number of suppliers they utilize, and there is a trend toward single sourcing.

In Maslow’s Hierarchy of Needs, a sense of belonging and love are examples of social needs.

Regional economic integration has intensified in recent years, which makes it more difficult for marketers to expand globally.

Selective retention works to the advantage of strong brands.