Acknowledging guests within the first few seconds after they are seated displays an important sense of urgency on the server’s part.

____________wines are pale to gold in color and darken as they age; they range from dry to sweet and are served with poultry and fish.

Certain food items can be served with flair and showmanship by displaying a special technique or method of presentation, such as:

____________wines generally are lighter in style and flavor; therefore, they match well with lighter foods such as many common appetizers, flaky filet of fish, simply prepared chicken, and veal.

____________is a type of suggestive selling that entices the guest to spend more money and is a real service, informing the guest of better values that can add to the enjoyment of a meal.

____________is made with half drip coffee and half steamed milk.

____________wines pair with rich and highly spiced foods.

When a guest asks a server, “What do you recommend?” for either a food or beverage item, the server should respond with question(s) like:

The primary and foremost purpose of FERPA is to protect institutions from being sued. 

Parents of college students who claim their children as dependents financially can have access to their adult children’s educational information (provided that the university is willing to disclose it).