A clinic is changing how they prescribe and monitor a partic…
A clinic is changing how they prescribe and monitor a particular high-risk drug for its patients due to errors in the past. The clinic manager has set an initial goal for the team to follow the new process for 50% of new orders. Every team member who contributes to helping meet the goal will have their name entered in a drawing once the goal is reached. Which step of Kotter’s 8-Step Model of Change is best represented in this scenario?
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