​A graphic modeling program is used to manage details of a complex project, create queries to retrieve specific information, and generate custom reports.

Since middle managers focus on a longer time frame, they need less detailed information than top managers, but somewhat more than supervisors who oversee day-to-day operations.​

​A(n) _____ is a series of tasks that, if delayed, would affect the completion date of the overall project.

The objective of _____ is to gather data about project usability, costs, benefits, and schedules.​

_____ includes ongoing support and maintenance costs, as well as acquisition costs.​

System software consists of programs that support day-to-day business functions and provide users with the information they require.​

​_____ are the benefits that can be measured in dollars.

​If an interviewee gives only short or incomplete responses to open-ended questions, a systems analyst should _____.

​Joint application development (JAD) provides a fast-track approach to a full spectrum of system development tasks, including planning, design, construction, and implementation.

When using a _____ to investigate the causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.​