Social workers have the serious ethical responsibility of enhancing agency functioning.

________ is the ability of an individual, family, group, community, or organization to recover from adversity and resume functioning, even when suffering serious trouble, confusion, or hardship.

Which type of power is that held as a result of other group members’ respect and high esteem?

A social institution is an established and valued practice or means of operation in a society resulting in the development of a formalized system to carry out its purpose.

Working effectively with task groups requires immunity from human feelings.

A delegate council is a group of representatives from a series of agencies or units within a single agency.

Which type of treatment group sometimes uses an Afrocentric approach to help juvenile offenders?

An intake unit for a large county department of social services is an example of an activity system.

Which type of task group consists of a small group of people who conduct almost all of their collaborative work by electronic communication rather than in face-to-face meetings?

Incidents occurring in a group’s history may shape norms.